Data Deletion & Privacy

Learn how to manage your data, disconnect third-party accounts, and request deletion of your Kastly account.

Your Privacy Matters

At Kastly, we respect your privacy and give you full control over your data. You can disconnect third-party login providers, manage your account information, or request complete deletion of your account and all associated data.

What Data We Collect

When you sign up or log in using a third-party provider (like Facebook or Google), we collect:

Email address
Used for account identification and important notifications
Name (first and last)
Used to personalize your experience
Provider user ID
A unique identifier used to link your Kastly account to your social login
Profile picture URL (if available)
May be used to display your avatar

We do not access your friends list, posts, messages, or any other private content from your social media accounts.

Disconnect Facebook

Remove Facebook Connection

To disconnect your Facebook account from Kastly:

1
Go to Profile Settings
Click on your profile icon and select your profile
2
Find Connected Accounts
Scroll down to the 'Connected Accounts' section
3
Click Unlink
Click the 'Unlink' button next to Facebook

Note: You must have a password set or another connected account (like Google) before you can disconnect Facebook. This ensures you can still access your account.

Go to Profile Settings

Disconnect Google

Remove Google Connection

To disconnect your Google account from Kastly, follow the same steps as above: go to Profile Settings, find Connected Accounts, and click Unlink next to Google.

Note: You must have a password set or another connected account (like Facebook) before you can disconnect Google.

Delete Your Account

Request Account Deletion

If you want to completely delete your Kastly account and all associated data, please contact us at the email address below. We will process your request within 30 days.

What gets deleted:

Your account profile and login credentials
Your listening history and preferences
Station follows and subscriptions
Connected social account information
Email preferences and notification settings

Warning: Account deletion is permanent and cannot be undone.

To request account deletion, email us at: support@kastly.app

Please include "Account Deletion Request" in your subject line and send from the email address associated with your Kastly account.

Data Retention

When you disconnect a social login provider (Facebook, Google), we immediately remove the connection between your Kastly account and that provider. However, your Kastly account remains active with all your follows, preferences, and history intact.

When you request full account deletion, we will:

Delete all your personal information within 30 days
Remove your station follows and subscriptions
Delete your listening history and preferences
Remove connected social account information

Some anonymized data may be retained for legal or fraud prevention purposes as required by law.

Questions about your data?

For more information about how we handle your data, please review our Privacy Policy or contact us.